trevelyan on May 19, 2012 (0) | reply
@seamus5,

First the good news -- depending on your account settings, the popup review that appears on lesson pages will either contain: (1) vocabulary from lessons you have studied, or (2) vocabulary from your private vocabulary list (you can change these settings here). In both of these cases, answering a question incorrectly will add it to your private vocabulary list if it does not already exist, and move the word to the top of your review queue. This means that launching your flashcards should result in that word appearing with the rest of the material scheduled for review.

OK -- the bad news is it even if these words are in your vocabulary list, isn't very easy to find them if they aren't already organized by labels. This is somewhere we need to improve usability, whether it is letting people search for specific words or rank items by the number of times answered incorrectly, etc. In the meantime, if the word is totally new, you should be able to find it on the last page of your vocabulary list, since words are listed in sequential order by default at present.

Sorry if the situation is confusing, but hopefully this explanation will help until we find a more intuitive way to handle all of this stuff.

trevelyan on May 19, 2012 (0) | reply
@seamus5,

I've just tested on our iPad using your account and have not had a problem using the review. This is clicking on the "Review" button in the Study Center and going through your default vocabulary that is scheduled for review.

Question: are you still getting this issue now, or did the soft reset of the iPad resolve the problem completely? If the latter, the issue was likely that your iPad had cached the older version of the javascript and incompatibilities between those two versions were causing problems.

Please let me know if you are still having this issue anyway, and - if so - how exactly you are launching the review.
trevelyan on May 17, 2012 (0) | reply
Hi pwassumich,

If you're looking at the online, popup transcripts, just click on any words. They should appear to float up and fade out, which means they've been added to your vocab list. On iPad/iPhone Safari, you may need to tap the character twice to get it to do this.

If this doesn't work, can you share which browser and OS you are using?
trevelyan on May 17, 2012 (0) | reply
@murrayjames, seamus5,

Yes - the problem is related to the system wanting to test someone on a specific word, but not having the necessary information. If there are multiple testing options available we try to switch to a test that takes advantage of whatever information is there, but we can't guard against all edge cases and still give people control over customizing their test options.

In an attempt to solve this, I've just followed drummerboy's advice and put in a quick interstitial page that will prompt people to provide missing data for these words instead of just throwing up an error page. Hopefully this will make it clearer to people what the problem is while giving them a workaround. Let me know if you guys run into any trouble with it.

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